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H. Westerheim and E. Koren. 'Leave the Programmers Alone' - a Case Study In 4th International Conference on Product Focused Software Process Improvement. Lecture Notes in Computer Science. Rovaniemi, Finland: Springer-Verlag, 2002.
G. K. Hanssen, T. Dybå, T. Stålhane, T. Dingsøyr and H. Westerheim. SPI - Easy in Theory, Hard in Practice In Proceedings of European Software Process Improvement Conference (EuroSPI'2002). Nürnberg, Germany, 2002.
E. Koren and H. Westerheim. Techniques for Gathering Information About an Organisation and Its Needs for Software Process Improvement In EASE 2002. Keele, England: -, 2002.