Benefit points - what will it take for IT professionals to use them
You will conduct a case study with interviews and focus groups to investigate what obstacles there are in both mindset and process for using benefit points. You will co-design sketches for tools for using benefit points (or similar metrics) in daily project life.
To uncover the usability and feasibility of benefit points as estimates for the benefit of a system (value for stakeholders).
You will learn about benefits management and benefits estimation. You will learn empirical research methods relevant for studying projects (of any kind).
A keen interest in project management and in systematizing qualitative and quantitative empirical data.
Jo Erskine Hannay