|Authors||H. J. Rognerud and J. E. Hannay|
|Title||Challenges in Enterprise Software Integration: an Industrial Study Using Repertory Grids|
|Afilliation||Software Engineering, Software Engineering|
|Publication Type||Proceedings, refereed|
|Year of Publication||2009|
|Conference Name||Empirical Software Engineering and Measurement (ESEM)|
To identify and systematize software practitioners' perceptions of a problem is an important first step toward analyzing and searching for a solution to the problem. This paper reports on an industrial study, in which the repertory grid technique was used to elicit practitioners' perceptions of key challenges in the company's software integration practices. The perceptions of a total of nine practitioners from three organizational tiers (Developer, QA Manager, Project Manager) were elicited and analyzed. We found that perceptions differ markedly between tiers, but that on some issues, there is a consensus across all tiers. The elicited information may be used to plan process improvement for integration projects in the company, and may also be used in building a general ontology for integration challenges and their solutions.